Remove toxicity, increase trust, expand results. Live and work happy - as a team.
True teamwork starts with trust.
Great teamwork begins with trust and compassion. Excellent team work adds rapid-fire novel thinking and the ability to actualize change in a strategic way against a measurable business plan without sacrificing the sanity of the members on the team.
All of this is rooted in a deep understanding of how creativity and emotional awareness connect to motivation, engagement, the creation of strategy, and better management of teams. Decades ago we focused on technical skill and we valued the people that were the most proficient at their technical area more than other members of a team. These days we know that though technical skill is important, the most human and “non-outsourcable” skill is complex behavioral intelligence, or what we used to call “soft skills”.
My work helps ground a team in comprehensive understanding of themselves and others, definition on the unique economic and global business issues we face in the next 10-20 years, and refined focus on how they can use the advanced leadership skills I teach them to minimize conflict, increase innovation, and smoothly move through change at work on a daily basis.
I guide leaders and their teams through elements like accountability, feedback, presence, confidence, strengths, creative management, emotional intelligence, co-created vision, and creative flow for maximum learning and measurable return.
Together we determine the team’s unique mix of creative intelligence and determine a path for psychologically safety, trust, and strategic group cohesion.
Finally, we co-design a creative transformation strategy and 30/60/90 day action plan.
Let me help your team.
Here are the ways we can work together.
STAGE 1: THE ART OF CREATIVE HEART CRASH COURSE
This program is great for a team who is ready to ignite creativity and realize change together, but doesn’t have time and bandwidth for a long term program. We begin with a start state audit, do a Collective Leadership review of your team, and do a 2 day in-house team creative strategy session to outline the plan and catalyze the transformation.
STAGE 2: THE ART OF CREATIVE HEART : TEAM INTENSIVE SERIES
This program is for teams who have completed the Crash Course and need on-going quarterly support for their team’s growth in the space of creative strategy. For 12 months I come in once a quarter and train your team on one new aspect of creative strategy, gradually building a customized approach for a psychologically safe, emotionally intelligent, creatively inspired team. We co-author the content calendar for the 12 months, addressing the issues your team most wants to deal with and catering the program to fit the issues you need to overcome. I provide a standard outline and we refine the content before we begin and as we progress based on your team’s success and the issues they face as a business.
STAGE 3: THE ART OF CREATIVE HEART : REGROUP & RETREAT
I keep a select number of dates open each year for teams who would benefit from the intensive work of an executive retreat. This can happen in the company’s home town in an offsite location or in a resort setting. After receiving your input on the most important take-aways, I assume responsibility for structure of location, logistics, planning, food, space, and travel/accommodations, and the agenda for a deep dive strategic planning session. Using a team change-management/culture assessment which compares your team against national averages for high performing teams in North America, we work together as a group to workshop individual issues like team safety, trust, conflict management, virtual team dynamics, and creative management styles, leaving you with templates to share with your organization and continue to develop as a team after you return to work.
Here are some answers to questions I am asked most frequently regarding my work with teams.
Q: HOW CAN I BRING A NEW TEAM (OR BOARD) TOGETHER AND GET US ON THE SAME PAGE USING CREATIVE HEART?
A: It’s important for a new team to get to know each other well and to come some agreements about where they are currently and where they are going. Using deeply researched and validated assessments, I take teams in transition through a two-day intensive to discover these things together and set the pace for creative leadership development, emotional intelligence, creative change management, and more progressive organizational strategy using executive skills needed for 2020 -2030.
Q: HOW CAN WE MEASURE THE IMPACT OF THINGS LIKE CREATIVE HEART ON THE BOTTOM LINE?
A: Once I teach a group or team about creative heart, measurement of rates of engagement, staff retention, and team cohesion with timely and effective execution of projects immediately provides measurable ROI for the sponsor of the program and validates the importance of innate creativity in daily work. Only 33% of American employees are engaged at work, compared to 70% in the world’s best organizations and it’s been proven to increase bottom line results by up to 46%. We can also look at empirical assessments that compare your team’s work against high performing teams on a national scale and create an action plan to close the gap between plan and performance.
Creativity is the new super skill and most people have no idea how to recognize it, measure it or properly use it.
Q: HOW IMPORTANT IS CREATIVE HEART TO LEADERSHIP DEVELOPMENT AND WHAT SHOULD WE DO TO GET STARTED?
A: Creative heart is an essential element for advanced leadership development and is a major missing link in several different ways in modern business. Organizations don’t focus on it, new leaders graduating from college don’t have experience with it, and modern start-ups are missing the ability to capitalize on it by leveraging it alongside rapid growth.
Skills needed for 2020 include creativity, emotional intelligence, judgement and decision making, cognitive flexibility, and complex problem solving. With a huge generation retiring, we now have a divide between prepared talent and organizational leadership need. By 2030 our workforce will shift with up to 40% of people losing their jobs, and creativity heart is a core acumen that can help leaders avoid obsolescence.
Q: HOW CAN ORGANIZATIONS DEAL WITH CREATIVE HEART WITHOUT DISRUPTING THE DAILY BUSINESS?
A: The simple answer is with strategic process. Creative heart and intentional change management are largely successful when building a thoughtful system that deals with the complexity of the change and it’s implementation from ideation to implementation, while maintaining a stable team with a variety of talents who understand, respect and trust each other behaviorally. If it’s not put into a structured frame either the organization takes down the change or the change takes down the organization.
Q: HOW CAN CREATIVE HEART BENEFIT A GLOBAL TEAM?
A: If an ecosystem is populated by all of the same trees and disease strikes, they will all die. If there is a diversity in the ecosystem, and particularly a symbiotic diversity, the system continues to thrive under pressure, failure, adaptation, and evolution. The same can be said for emotional diversity at work. Global business teams need creative heart to help develop the acumen of understanding that will bridge cultural gaps and teach our teams to work together with respect, compassion, and deeply productive strategy and delivery.
The Art of Creative Heart takes a critical look at how different behavioral types, creative minds, genders, generations, and positions working differently is an advantage, not a liability.
Q: WHAT IS THE BEST WAY TO ENGAGE OUR TEAM OR STAFF CREATIVELY AND GROW OUR CULTURE?
A: I use a validated assessment tool which helps teams look at where they are and where they want to go and together we create a plan to assign responsibility and action to that change so that it gets actualized. We compare their goals against North American averages, helping them to see where their aspirations exceed what is realistic or don’t aim high enough to challenge them. Using the results of this, organizations can get out of a rut, re-develop a culture, or go about business development and communications with a fresh approach. This is also a great way for individual teams with a core initiative to develop a strategy and then align the process with another internal team for cohesion at the top of a corporate or enterprise organization.